PRIVACY POLICY

1. Introduction

Trackpass LLC ("Trackpass," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website located at www.trackpass.co, mobile application, and any related services (collectively, the "Platform"). Please read this Privacy Policy carefully. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access the Platform.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you voluntarily provide to us when you register on the Platform, express an interest in obtaining information about us or our products and services, participate in activities on the Platform, or otherwise contact us. The personal information we collect may include:

• Contact Information: Such as your name, email address, mailing address, phone number.
• Account Credentials: Username and password when you register an account with us.
• Profile Information: Including your biography, professional experience, portfolio links, and other information you choose to provide.
• Payment Information: Credit card numbers, billing address, and other financial information necessary to process your payments.

2.2. Submission Data

When you submit Ideas, concepts, creative works, or proposals ("Submissions") through the Platform, we collect and store this information for the purpose of facilitating Opportunities and interactions with Decision-Makers.

2.3. Usage Data

We may automatically collect certain information when you access or use the Platform. This information does not reveal your specific identity but may include:

• Device Information: IP address, browser type, operating system, device model.
• Usage Information: Pages viewed, links clicked, features used, access times, and referring websites.
• Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your interactions with the Platform.

2.4. Information from Third Parties

We may receive information about you from third-party sources, such as:

• Social Media Platforms: If you link your account or log in to the Platform through a third-party social media site.
• Service Providers: Payment processors, analytics providers, and advertising partners.

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1. Providing and Improving the Platform

• To create and manage your account.
• To facilitate Submissions and Opportunities between Creators and Decision-Makers.
• To process transactions and send related information, including confirmations and receipts.
• To personalize your experience on the Platform.
• To develop new products, services, and features.

3.2. Communication

• To send you administrative information such as updates, security alerts, and support messages.
• To respond to your comments, questions, and requests.
• To send promotional communications, such as newsletters, if you have opted in to receive them.

3.3. Legal and Security

• To enforce our Terms of Service and other agreements.
• To comply with legal obligations, resolve disputes, and protect our legal rights.
• To monitor and prevent fraud or other illegal activities.

3.4. Analytics and Marketing

• To analyze usage trends and preferences to improve the Platform.
• To deliver content and advertising tailored to your interests.

4. Disclosure of Your Information

We may share your information in the following circumstances:

4.1. With Decision-Makers

We share Submissions and relevant personal information with Decision-Makers to facilitate Opportunities.

4.2. Service Providers

We may share your information with third-party vendors, contractors, and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.3. Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4.4. Legal Obligations

If required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.5. Protection of Rights

To protect and defend the rights, property, or safety of Trackpass, our users, or others.

4.6. With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Cookies and Tracking Technologies

5.1. Cookies

We use cookies and similar tracking technologies to collect and use personal information about you. Cookies are small data files stored on your device when you visit a website. They help us enhance your experience by remembering your preferences and login details.

5.2. Types of Cookies We Use

• Essential Cookies: Necessary for the Platform to function properly.
• Performance and Analytics Cookies: Collect information about how you use the Platform.
• Functionality Cookies: Allow the Platform to remember choices you make.
• Advertising Cookies: Used to deliver advertisements relevant to you.

5.3. Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Platform.

6. Third-Party Services

6.1. Third-Party Websites

The Platform may contain links to third-party websites or services not owned or controlled by Trackpass. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites or services before providing them with your personal information.

6.2. Social Media Features

Our Platform may include social media features, such as the Facebook "Like" button. These features may collect your IP address and set a cookie to function properly. Your interactions with these features are governed by the privacy policy of the company providing them.

7. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure socket layer technology (SSL). However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you with the Platform's services. We may also retain and use your information to comply with legal obligations, resolve disputes, enforce our agreements, or as otherwise permitted by law.

9. Children's Privacy

The Platform is not intended for individuals under the age of thirteen (13). We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us at support@trackpass.co.

10. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Platform, you consent to the transfer of your information to the United States and other countries where we operate.

11. Your Choices and Rights

11.1. Account Information

You may review, update, or delete your account information at any time by logging into your account settings or contacting us at support@trackpass.co. We may retain certain information as required by law or for legitimate business purposes.

11.2. Marketing Communications

You may opt out of receiving promotional emails from us by following the unsubscribe instructions in the emails or by contacting us. Even after you opt out, you may continue to receive transactional or account-related communications.

11.3. Do Not Track Signals

Our Platform does not respond to Do Not Track signals. You can set your browser to refuse certain cookies or to alert you when cookies are being sent.

11.4. California Privacy Rights

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA). These rights include:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected.
• Right to Delete: Request deletion of your personal information.
• Right to Opt-Out: Opt-out of the sale of your personal information.

To exercise your rights, please contact us at support@trackpass.co.

12. Data Protection Rights (EU/EEA Residents)

If you are a resident of the European Union (EU) or the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right of Access: Obtain confirmation as to whether your personal data is being processed.
• Right to Rectification: Correct inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request restriction of processing your personal data.
• Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: Object to processing your personal data.

To exercise these rights, please contact us at support@trackpass.co.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Platform after the posting of changes constitutes your acceptance of such changes.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: support@trackpass.co

Mailing Address:
Trackpass LLC
7321 Meadow Point Drive,
Stone Mountain, GA